We offer a 14 day return policy, details can be found on our return policy page.

We offer a lifetime warranty as well an upgrade service, details of which can be seen on our policy page. (HYPERLINK to Lifetime Warranty and Upgrades.

For a number of reasons; we buy direct from the supply factories and in large quantities meaning we pay less so that we can pass these savings on to our customers. Because we buy from high up the supply chain we do not have to pay additional mark ups or margins from third parties along the way.

We also have partnerships with the largest diamond cutters and manufacturers around the world which gives us a high level of buying power. Lastly, as we trade almost entirely through our website we incur lower overheads than a retail chain as well as being able to hold a larger inventory. Both of these mean we can offer more competitive pricing.

Diamond prices fluctuate according to the value of the US dollar as dimonds are traded around the world in US dollars. All prices quoted on the Diamond Emporium website are valid for 24 hours and are updated daily at 12.00 am.

Yes, our Sydney showroom is open during business hours by appointment only, should you wish to see a selection of our jewellery and meet our fully trained sales professionals.

Yes, absolutely. You can arrange to collect your purchase from our Sydney office during business hours.

All of our diamonds come with full certification that includes details of the identifying characteristics and proportions of your individual diamond.In addition to this, most of our diamonds are laser inscribed for extra security. We check each diamond against its certificate before sending it to the customer, using the certificate number on the girdle which can be seen when using 20x magnification. Alternatively, you can have it checked by an independent appraiser for a small fee.

We have been in business for over 50 years. Specialising in the diamond trade we are a second generation, family owned and run business with decades of experience and knowledge that we use to assist you in purchasing the highest quality jewellery. This provenance means that our customers feel safe in the knowledge that they are buying from experienced and respected gemoligists and jewellers.

It is completely safe to purchase from the Diamond Emporium website, not only do we have strict security measurements in place, we offer a 14 day money back guarantee for added peace of mind. For further details please refer to our Security Policy.