Double Heart

Custom Cater

4.5
Hired 131 times

Custom Cater

4.5
Hired 131 times

Custom Cater was established because so many people we spoke with, that were planning a special event, would tell us that they couldn't find packages that they liked, or that suited their event. Custom Cater is all about designing the food to suit the event. Whether you would like a traditional menu, or something completely outside the box, Custom Cater will design the menu for you. When we are planning the menu with you, we will ask question after question until we come up with the solution that best suits you.

Custom Cater services Melbourne

About this Caterer

Custom Cater was established because so many people we spoke with, that were planning a special event, would tell us that they couldn't find packages that they liked, or that suited their event. Custom Cater is all about designing the food to suit the event. Whether you would like a traditional menu, or something completely outside the box, Custom Cater will design the menu for you. When we are planning the menu with you, we will ask question after question until we come up with the solution that best suits you.

Reviews (46)

LY
Lyndall

We would definitely not recommend using this catering company for a number of reasons. The chef and owner, Debbie, was incredibly rude, dismissive and did not greet us as hosts upon entrance or departure. The worst part was the damage to our stone kitchen bench top that Debbie caused and the lack of response and ownership taken. Multiple requests to assist with fixing the damage were dismissed and then ignored. Do not use this company. Debbie, you shouldn’t be allowed to enter people’s homes and treat them and their property in such a poor manner.

16 Jun 2020
Debbie's reply

Your partner brought in the paella burner and placed it on the cooktop. I walked in with the legs, as the first thing I always do is set up the burner on its legs outside. I advised of this. I advised that I don’t ever cook indoors, other than in my commercial kitchen, where I still use the legs and would not set it up on a counter. I did not know the effect of cooking it on the stone counter as I have never done it before. If I had turned up without the legs, without the ability to cook outdoors, without the request to cook outdoors, and that I had requested to cook inside, on the benchtop and the outcome was damage to the benchtop, then I would speak to my insurance company. But none of those scenarios are occurred. I don’t know how you thought it was possible that a huge burner, with 3 gas burners built in would not create heat.

16 Jun 2020
SI
Simon

We would have given her 6 stars if that would be possible. Debbie prepared everything on short notice. Food was amazing. We and the guests loved the meatballs, the chocolate mousse and the dates. It was even a bit too much for all of us. Thanks a lot Debbie, was fantastic food.

02 Jun 2020
JE
Jennifer

Great communication and delicious food. Debbie was very helpful and accommodating in these hard times (due to Covid19).

12 May 2020
Debbie's reply

Thank you for your kind words Jennifer.

12 May 2020
CA
Catherine

Great food and plenty of it. Everyone was Impressed. Thankyou.

05 Mar 2020
Debbie's reply

Thank you Catherine. The boys said you do this a few times a year, so I'd be delighted to help you next time. Debbie Custom Cater

05 Mar 2020
AL
Alison

NO SHOW & NO REFUND. This company was paid in full for an 80th Birthday dinner to be held on 21/12/19. Caterer (Deb) failed to attend & did not make contact until called on a phone number not known to her. We are still battling to have our money refunded. She has blocked Numbers & not communicating DO NOT HIRE CUSTOM CATER. Unreliable, dishonest & at this point in time fraudulent.

13 Jan 2020
Debbie's reply

It is true that due to an accident I was unable to attend Alison's mother's party to cater for their friends and family. I called every 15 minutes, starting from 1/2 an hour prior to the event, and every 15 minutes until it was evident that I wouldn't be able to attend. I was called every name under the sun, abused and called a liar. The client has been reimbursed in full. Due to their constant ringing, emails, home visits, stalking me, my family and friends through facebook I had no alternative to block their numbers.

23 Jan 2020

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