Double Heart

    Apostolakis, Eva

    4.8
    Hired 375 times

    Apostolakis, Eva

    4.8
    Hired 375 times
    At Eva Hair and Makeup we have a team of specialist Hair Stylists and Makeup Artists. Each stylist has a minimum of 10yrs experience and continuously undertake industry training to improve their skills and knowledge. We are industry leaders and specialise in the Bridal/ Special Event/ Editorial/ Corporate Industry and Education. Our Exclusive Private Studio is located in Kangaroo Point over looking the tranquil waters of the Georges River in Sydney's South. We are a mobile business who travel throughout Sydney, Interstate and Internationally. No job is too big or small we cater for all clients.

    Apostolakis, Eva services Hunter Valley, Illawarra, Newcastle and Lake Macquarie, Southern Highlands, Sydney, Jaunter, Shoalhaven Heads, Gingkin, Bell, Wombeyan Caves, Wiarborough, Bannaby, Tallong, Marulan, Brayton, Big Hill, Upper Kangaroo Valley, Upper Kangaroo River, Kangaroo Valley, Beaumont, Barrengarry, Moollattoo, Comerong Island, Wattamolla, Goodmans Ford, Kelgoola, Red Rocks, Budgong, Wollar, Turill and 55 more

    • About
    • Reviews (103)
    • Photo gallery (297)
    • Website

    About this Wedding Hair Stylist

    At Eva Hair and Makeup we have a team of specialist Hair Stylists and Makeup Artists. Each stylist has a minimum of 10yrs experience and continuously undertake industry training to improve their skills and knowledge. We are industry leaders and specialise in the Bridal/ Special Event/ Editorial/ Corporate Industry and Education. Our Exclusive Private Studio is located in Kangaroo Point over looking the tranquil waters of the Georges River in Sydney's South. We are a mobile business who travel throughout Sydney, Interstate and Internationally. No job is too big or small we cater for all clients.

    Reviews (103)

    Amy

    StarStarStarStarStar

    19 Feb, 2024

    I’ve really been reluctant to write this as I really liked Eva. At the beginning, she was responsive, honoured my original quote when I reduced the number of bridesmaids needing their makeup done and was open to all my ideas. Then she did the worst possible thing you could do to a bride, cancel on her less then a week away because her brother was getting married the day after my wedding and she was needed for family commitments. I will say she was able to find a replacement thank goodness but this was AFTER I paid her $350 for a makeup trial (then a couple of days later she canceled). Everyone I told said how suss that was, that she knew she would cancel but still took my money for the trial. I wanted to give her the benefit of the doubt but honestly, I think she may have just wanted the money with no care of how awful it would have been for me. I never pushed for the money back as I was in too much of a stressful state with less then a week before the wedding and I was only focused on finding someone else. What made it even dodgier, she even got a commission/finders fee from the new makeup artist. I have no doubt that she would have known what family commitments she would have had but took the job and trial anyway. It was such a blow. Particularly after Covid and how many disappointments happened through that. Again, I really was very reluctant to write this and give such a low score because as I said, she was lovely, but she ripped me off in the end and added so much stress to a day that should not have been.

    19 Feb, 2024

    Eva's

    19 Feb, 2024

    Dear Amy, Thank you for taking the time to share your feedback . I am truly sorry for any stress and disappointment you experienced leading up to your wedding day. I understand the importance of a seamless experience during such a significant time, and I deeply regret any inconvenience my cancellation may have caused. Please know that it was never my intention to cause you any distress. The decision to cancel was not made lightly, and it was a situation that was completely unforeseen. Family commitments can sometimes be unpredictable, and in this case, I was needed for my brother’s wedding, which was an unexpected and last-minute development. I am surprised to receive this review eight months after your wedding day services, as your concerns were not brought to my attention earlier. I would have appreciated the opportunity to address these issues sooner and work towards a resolution. I am deeply disappointed that my actions were perceived as being motivated by financial gain. Please know that my passion for my work, and the happiness and satisfaction of my brides, are my primary motivations. My ultimate goal is always to make each bride look and feel her very best on her special day. In light of this, I want to highlight the efforts made to ensure your satisfaction from the beginning: • Responsive Communication: I strived to be attentive and responsive to all your needs and ideas throughout our interactions. • Flexibility: When the number of bridesmaids requiring hair and makeup services was significantly reduced from 4 to 0. I honoured the original quote to accommodate your changes. • Proactive Solutions: Despite the unforeseen circumstance that required my cancellation, I took immediate action to find a suitable and talented replacement makeup artist to ensure you received the high-quality service you deserved. • Financial Consideration: The commission received from the new hair and makeup artist was a standard industry practice and was part of the arrangement to secure a seamless transition for your makeup services. I also want to acknowledge the broader context of the challenges faced by small businesses during the COVID-19 pandemic. It has been a difficult time for many, including myself, as we navigate running a business while also raising and supporting a young family. I deeply value the trust you placed in me, and it was never my intention to cause any distress. The decision to cancel was made with a heavy heart due to unexpected family commitments. I am committed to making amends and ensuring your experience with Eva Hair and Makeup is remembered positively. If there is anything further I can do or if you would like to discuss this matter, please do not hesitate to contact me directly. Warm regards, Eva .

    19 Feb, 2024

    Mia

    StarStarStarStarStar

    6 Sep, 2023

    Incredible, wonderful, amazing!!! Eva is extremely talented as well as patient and flexible. She made my wedding day soo relaxed and special. My three bridesmaids, flower girl, and two mums were all very happy. My makeup was perfect throughout the entire day. From the initial consultation, to the trial, to the actual day, it was all perfect. 100% recommend!! Thank you Eva for all of your hard work.

    6 Sep, 2023

    Eva's

    6 Sep, 2023

    Thank you for your heartfelt beautiful review. I feel so happy and blessed to hear how we exceeded your expectations and made your day so memorable. You are an angel Mia. Blessings to you xx

    6 Sep, 2023

    Gabrielle

    StarStarStarStarStar

    11 Jul, 2023

    Eva did an amazing job with my hair and makeup. My makeup was a beautiful combination of both formal and natural makeup, as per my request. My hair is also a little difficult to work with, being thin and difficult to curl. She first used a straightener and then a curler to ensure optimum results. Thanks for making me feel so beautiful on my formal day.

    11 Jul, 2023

    Elizabeth

    StarStarStarStarStar

    11 Jul, 2023

    Eva and her team were amazing! They came fully prepared and on time. They listened to what my bridal party wanted and catered to it perfectly. Make-up and hair lasted all day. Absolutely fantastic!

    11 Jul, 2023

    Georgina

    StarStarStarStarStar

    11 Jul, 2023

    Eva was phenomenal from the get go. After posting the job, Eva got in contact with me and clearly walked me through the process of working with her. She outlined what I could expect, roles and responsibilities, processes of communication and more. I found one of the best things about Eva, in addition to her beautiful work, was her transparency. Everything was always well communicated and very clear. She was also very accommodating and understanding when changes were made. The process of working with her was seamless. From email communication, the trail, pre wedding communication and check in to the day, she was stellar. On the day, she was a calming influence who made everyone feel very comfortable and at ease. Both Eva and Chiara worked swiftly, and their work was gorgeous. All my bridesmaids and both mothers loved their work and my hair was a point of compliment all evening, I thoroughly recommend Eva to anyone, her work is exemplary, she is professional, passionate and personable.

    11 Jul, 2023

    Eva's

    11 Jul, 2023

    Dear Georgina, I am truly moved by your heartfelt review. Reading your words brings tears to my eyes. Being able to pursue my passion and love what I do is a tremendous privilege, and I always strive to provide the best service possible to my clients. Your review serves as a confirmation that I am on the right path and that my efforts are making a positive impact. Working with you and your bridal party was an absolute blessing. I am incredibly grateful for the trust you placed in me to be a part of your special day. It was an honor to serve you and contribute to making your wedding day truly unforgettable. Thank you from the bottom of my heart for your kind words and for choosing me as your hair and makeup artist. Your satisfaction and happiness mean the world to me. Warmest regards, Eva

    11 Jul, 2023

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